Spectrum’s Web of Connectivity: Plans, Prices, and Packages Unveiled!

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The USAT internet provider rating scale gave Spectrum a score of 3.9 out of 5, which was better than more than half of the ISPs we looked at.

Internet Providers Making Waves in Chicago

Spectrum’s Web of Connectivity: Spectrum’s plans all have fast download speeds, but upload speeds won’t be as fast as they are with fiber internet because download speeds are faster. When the network is busy, cable can slow down because it is a shared link. Spectrum’s internet service is better in most places, though, thanks to technology that combines coaxial and fiber cables. Type in your address to find an area with Spectrum internet.

Spectrum’s Web of Connectivity: How we looked at Spectrum

The USAT internet provider rating scale gave Spectrum a score of 3.9 out of 5, which was better than more than half of the ISPs we looked at. Spectrum is better than other providers because it does a lot of things, like offer deals, fast speeds, and no-contract rates. Spectrum lost points because its ACSI scores were a little below average and it didn’t have real end-to-end fiber with speeds of over 1 GB.

Tips on how to pick a Spectrum Internet plan

Find out more about Spectrum’s three internet plans, which cost between $49.99 and $89.99 per month. When choosing a Spectrum plan, think about how fast you need your home internet to be.

The Internet Spectrum

Spectrum Internet has speeds of up to 300 Mbps for downloading and 10 Mbps for uploading. This is fast enough for all kinds of online activities, like streaming and games. This plan lets a lot of devices connect to Wi-Fi, but for the best performance with the least amount of delay or lag, we suggest that no more than eight devices connect at the same time.

Pros

  • All over the place.
  • It’s sometimes on sale for less than the regular $49.99/mo price.

Cons

  • If you add too many devices at once, it can use up all the bandwidth and make the Wi-Fi service slow.

Spectrum Internet Ultra

With the Internet Ultra plan, you get an extra 200 Mbps, which lets you connect more devices. If more than one person is streaming or working from home at the same time, this speed boost may make things better. Spectrum’s 500 Mbps plan starts at $49.99/mo. in some places, which is the same introductory price as Spectrum’s 300 Mbps plan.

Pros

  • Not a data cap.
  • contracts or fees for ending them early (ETFs).

Cons

  • Upload speeds of up to 20 Mbps (though people who upload a lot, like photographers or content creators, may still have to wait for big files).

Check Out: Inside Verizon’s 5G Home Internet: All You Need to Know

Spectrum Internet Gigabit

Spectrum Internet Gigabit is the fastest plan from the company and provides the smoothest link to the internet. The 1,000 Mbps download speed isn’t necessary for most home users, but it could be helpful for the smartest, most connected home ever. The 35 Mbps upload speed can also be helpful if you regularly upload big files, videos, email attachments, or photos for work or fun.

Pros

  • Fastest upload and download speeds that Spectrum has to offer (1,000/35 Mbps).

Cons

  • It costs $119 a month, which is $30 more than 1 GB plans from AT&T, Frontier Fiber, and CenturyLink.Spec

Spectrum’s Web of Connectivity: Spectrum cable bundles

Internet, TV, house phone, and cell phone can all be bundled together with Spectrum cable. Prices for Internet and TV bundle deals are often lower during special periods. After the promotional period, prices will usually go up, sometimes by a lot. There are also Broadcast TV fees that come with TV service. These fees can be $20 a month or more, but they depend on where you live. Spectrum Voice, the name of Spectrum’s home phone service, lets you make unlimited calls across the country and comes with over 20 free services like call forwarding, call waiting, call blocking, and more. Voice service also lets you call Canada, Mexico, Puerto Rico, Guam, and other U.S. regions as much as you want.

Common Spectrum packages are shown in the table below.

Plan Starting cost* Download speed (up to)  No. of channels Home phone Mobile phone
Internet, TV and home phone $129.97/mo. 300 Mbps 150+ Yes No
Internet and TV $109.98/mo. 300 Mbps 150+ No No
Internet and home phone $69.98/mo. 300 Mbps N/A Yes No
Internet and mobile phone $89.99/mo. 1,000 Mbps N/A No Yes

Spectrum’s Web of Connectivity: Other internet service companies vs. Spectrum

Spectrum Internet is ranked higher than most other internet service companies by our USAT team. In this list, the pros and cons of Spectrum vs. other ISPs in the same area are shown.

  • Spectrum vs. AT&T Internet: AT&T Fiber’s 300 Mbps and 500 Mbps plans have about the same price difference (about $5 to $10). AT&T, on the other hand, doesn’t raise prices after a year and gives you the same upload and download speeds.
  • Spectrum vs. CenturyLink: CenturyLink’s special rate is $15 less than Spectrum’s cheapest internet plan. CenturyLink slows down connections after 1 TB of data is used, and Spectrum does the same thing when its network is very busy.
  • Frontier Fiber has unlimited internet, just like Spectrum. There are no contracts with Frontier Fiber. Frontier also has speeds that are the same for both sides and cheaper standard and promotional rates than Spectrum.
  • Compare Spectrum and Hughesnet: Hughesnet is a satellite internet service that is more widely available and offers options for people who live in rural areas. Spectrum has faster speeds and a more reliable connection for less money each month, but you won’t usually find it in rural places.
  • Spectrum 5G vs. T-Mobile 5G: Both T-Mobile and Spectrum don’t require contracts or data caps, but T-Mobile is more widely available and has more stable prices than Spectrum. But the fastest 5G internet you can get with T-Mobile is only 245 Mbps, which is slower than the most basic Spectrum plan.
  • Spectrum vs. Verizon Fios: Verizon Fios has the same three plan levels as Spectrum, with speeds of 300, 500, and 940 Mbps. Prices start at the same amount. Verizon, on the other hand, doesn’t raise rates after the first year like Spectrum does.
    Coverage and supply of spectrum
  • Spectrum has service in 41 different states. Alabama, Central Florida, Kentucky, Maine, Michigan, New York, North Carolina, Ohio, and Tennessee are some of the states that it covers the most, though. The places around Dallas, Austin, and Houston in Texas, Los Angeles and Bakersfield in California, and the coast of Oregon are also big markets.

Customer service at Spectrum

When it comes to Spectrum, one area where the company could do better is customer happiness. In the most recent ACSI report for 2022–2023, the company got a 64/100. This score is two points lower than the average for internet companies that aren’t fiber and nine points lower than the best score, which goes to T-Mobile 5G Home Internet.

  • One way to get help with Spectrum Internet is to call 1-833-949-0036.
  • Talk to someone from Spectrum here. You can also use the search box to find answers to common Spectrum problems, such as what to do if your Wi-Fi stops working or how to speed up your internet.
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